Privacy Policy
Last update: October 06, 2025
Privacy Policy
Vardo Property Services Limited, trading as Vardo Estates (“we”, “us”, “our”), is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Vardo Property Services Limited, trading as Vardo Estates, Company Number 07572 692722, registered office 66 Cheriton Road, Rainham, Kent, ME9 7BG.
Information We Collect
We may collect personal information including your name, contact details, property requirements, financial information (for referencing and tenancy purposes), identification documents, and any other information you provide to us through our website, contact forms, telephone, email, or in person.
How We Use Your Information
We use personal information to:
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Respond to enquiries made through our website or by other means
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Provide sales, lettings, property management, maintenance and related services
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Carry out tenant referencing and Right to Rent checks
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Register tenancy deposits and provide prescribed information
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Comply with our legal and regulatory obligations, including anti-money laundering checks
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Communicate with landlords, tenants, buyers, sellers, contractors and other parties involved in a transaction
Lawful Basis for Processing
We process personal information on the basis of: performance of a contract with you; compliance with a legal obligation; our legitimate interests in operating our business; and, where applicable, your consent.
Sharing Your Information
We may share your information with third parties where necessary, including: contractors and tradespeople carrying out repairs or maintenance; referencing agencies; landlords, tenants, buyers and sellers as relevant to a transaction; solicitors and conveyancers; accountants; property portals (such as Rightmove and Zoopla); tenancy deposit schemes; redress and client money protection schemes; and regulatory bodies, where required by law.
·Other relevant third parties: Tenancy Deposit Scheme
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the nature of our relationship with you.
Your Rights
Under UK GDPR, you have the right to access, correct, erase, or restrict the use of your personal information, the right to data portability, and the right to object to certain types of processing. To exercise any of these rights, please contact us using the details below.
Contact Form Data
If you submit an enquiry through our website contact form, the information you provide will be used solely to respond to your enquiry and, where relevant, to provide you with the services you have requested.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: info@vardopropertyservices.co.uk
Post: 66 Cheriton Road, Rainham, Kent, ME9 7BG
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Updates to this notice
From time to time we may need to make changes to this notice, for example, as the result of changes to law, technologies, or other developments.
This notice was last updated June 13, 2026.